Black Rouge Technologies was founded in February, 2008 to address the needs of extremely busy, highly successful professionals and Small Businesses. Although these executives are heavy users of Personal Computers, they often do not have on-site computer support staff that can address their issues and problems in a timely manner.
Even among those that have access to some remote or on-site IT resources, we’ve found the quality of support is not always adequate, due to recent downsizing, reorganizations, high turnover, poor morale or acute staffing shortages.
With deadlines looming, people place frantic calls to 800/900 numbers at premium prices, and often the technician in these cases may know even less about the problems than they do. People also do tasks manually or pull a slightly-more knowledgeable colleague away from their work for “just a minute.” Perhaps they appeal to someone’s 13-year-old computer “genius” or surf the Web for technical support sites in desperation.
Many small businesses and branch offices house less than fifty professionals. At this size, it is often cost prohibitive to hire even a junior-level computer support person. By combining 21 years of experience supporting PC/LAN and Email systems, Microsoft certified Professional, Computer Hacking Forensic Investigator, reasonable rates, and flexible arrangements, Black Rouge Technologies offers a highly unique, excellent-value solution to even the smallest branch office.
Black Rouge Technologies can perform all but not limited to the following services.
- Computer System Investigations and Audit
- Seminars and Speaking engagements about: Computer Security, Email use, Computer Safe Employee Training.
- Document Employee Computer Policies
- IT and Business Process Management/Improvement
- Vendor or Outsourced Management
- Network and Server Design
- Disaster Recovery Design
- Office Automation Education
- Mentoring on Time Management
- Internet, Server and Workstation Security Design, Health Checks, and Audits.
Please feel free to contact us at (219) 462-9318 or email hguten@comcast.net with any questions you may have.
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